Frequently asked
questions
How do I enter my family/friends into races?
Can I cancel my entry?
How do I transfer my entry to another event or race?
How do I request a substitution?
How can I update/add to my order?
How do I make a group booking or enter multiple people at once?
Can I pay with cash?
How do I know if my entry was successful?
How do I update my running club name?
I haven't received my confirmation email
My name isn't on the start list
Is there a medal for completing the event
What equipment do I need for a triathlon?
I did not receive an email to verify my account, what should I do?
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